Clever CHAT allows you to manage the conversations of different text channels from a simple web interface.
Offer an Omnichannel experience in the Cloud
Through the main text interaction channels
Centralize all the information generated from communication with your customers through channels such as: Webchat, Chatbot and WhatsApp, in a single platform that allows you to generate reports and statistics for making decisions about your business.
Main Features
100% web solution.
No forced hiring deadlines
Management of operating hours
Visual and audible message notifications
Different Interaction Assignment Strategy
Bot for automatic replies (optional)
Canned Responses
Video call
Historical recording of chats
Groups or attention departments
Transfer of conversations between agents
Visits reports and statistics
Real-time monitoring (“Dashboards”)
Flexibility of integration with other applications (eg slack, github, etc.)
Automate, organize and quickly respond to your customers' messages through a Bot to create intelligent experiences.
Serve your customers from their favorite channels
Improve your response times so they stay with you
Webchat
Answer the information required by your customers from the visits to your website.
Chatbot
It offers a better experience and 7x24 service with automatic responses.
WhatsApp
Your entire team can answer queries from the platform without the need to share phones.
Facebook
Incorporate the interactions that take place from your wall or Messenger.
SMS
Sending text notifications for confirmations or reminders.
Email
Centralize the communication that takes place with your customers through the mail.
